1. Introduction

This Privacy Policy outlines how Engagelink collects, uses, and protects personal information provided by users. By using our platform, you agree to the practices described in this policy.

2. Data Collection

We collect personal information necessary to provide and improve our services. This may include your name, contact information, and any other details you voluntarily provide. We also collect non-personal information through cookies and other tracking technologies.

3. Use of Data

The personal information collected may be used for the following purposes:

• To deliver and manage our services.
• To communicate with users regarding updates, support, or service changes.
• For internal analytics and platform improvements.

4. Data Sharing

Engagelink does not share personal information with third parties, except in the following cases:

• Where required by law.
• When working with service providers that assist us in operating the platform (e.g., hosting, support), under strict confidentiality agreements.
• In connection with any merger, sale, or restructuring of Engagelink, where user data may be transferred.

5. Data Security

We implement reasonable security measures to protect personal information. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. User Rights

Users have the right to:

• Access, correct, or delete their personal information.
• Withdraw consent for data processing.
• Request information on how their data is being used.

7. Cookies and Tracking

We use session-based and persistent cookies and similar technologies to enhance the user experience. These technologies help us monitor traffic, improve performance, and understand user preferences. Users may control cookie preferences through their browser settings.

8. Data Retention

Personal information is retained only as long as necessary to fulfil the purposes outlined in this policy or as required by law. After this period, data may be anonymised or securely deleted.

9. Third-Party Links

Engagelink may contain links to third-party websites or services, which have their own privacy policies. We are not responsible for the practices or content of these external sites.

10. Changes to the Privacy Policy

Engagelink reserves the right to modify this policy at any time. Users will be notified of any significant changes, and continued use of the platform constitutes acceptance of the updated policy.

11. Contact Information

For any privacy-related queries, please contact us at support@engagelink.com.au .